Courtney is in her early 20s, living on Universal Credit in private rented accommodation with her two-year-old son. She didn't have any family members living near or any other means of financial support. A key goal for Courtney was to stay in her own home but after falling behind with her rent, this was becoming quite a worry.
Courtney was offered a one off grant to help pay the small amount of arrears she had accumulated. This prevented her tenancy from being put at risk and improved her sense of well-being.
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